Retain your donors and protect your donations.
SignalRise runs AI-guided interviews with lapsed, recurring, and first-time donors and turns them into powerful retention actions.
You know who lapsed, not why or what to do about it.
Giving data shows who gave, not why.
Campaign reports and giving history flag who lapsed, but rarely reveal the reasons behind donor churn.
Surveys reach your most engaged donors.
Donor surveys run shallow and polite, and the supporters who answer are the ones already most engaged.
Hearing every donor is hard to do well.
The clearest signal comes from interviewing donors across segments, but doing that well at scale is hard.
SignalRise delivers actions that lift retention and reactivation.
We interview donors across the giving journey — lapsed, recurring, first-time, and major — using AI-guided conversations, then synthesize them into why donors lapse, what would deepen commitment, and what to do.
1. Setup
We define the donor segment, lapse pattern, or campaign you want to understand, and build a structured donor interview guide.
2. Launch
We handle invites, interviews, and incentives. Donors respond through the always-ready AI interviewer — no scheduling needed.
3. Delivery
You receive decision-ready insights and recommended actions: why donors lapse, what would deepen giving, transcripts, and key quotes.
Protect your donations
The best gift you'll ever raise is the one from a donor you keep.
Reveal what really drives giving
Understand what keeps donors giving — or pushes them away — not just what a survey captures.
Detect disengagement early
See where trust, relevance, or impact are fading before recurring donors cancel or lapse for good.
Prioritize stewardship that works
Turn donor language into specific changes across communications, stewardship, campaigns, and the giving journey.
Protect retention, grow giving
Win back lapsed supporters, keep recurring donors giving, and move loyal donors toward major gifts.
Everything you need to hear your whole donor base in days
No research team required: SignalRise handles every step — setup, interviews, analysis, and delivery — so you understand your donors without pulling your team off the mission.
Simple, guided setup
In a short session we define what you want to learn and which donor segments to interview. We take it from there.
Interviews on autopilot
SignalRise creates the interview link, sends the invites, and incentivizes donors to take part.
Powerful, AI-led interviews
Always ready — no calendar ping-pong or no-shows — and built to dig into the real reasons behind donor lapse and disengagement.
Rapid decision-ready synthesis
Donor listening that used to take months of outreach now takes days: transcripts become clear themes, priorities, and actions.
More than your database. Deeper than surveys.
Built to diagnose donor lapse and what deepens giving — not just collect another score.
Questions, answered
A structured set of AI-guided interviews with donors across your giving journey, synthesized into why donors lapse, what would bring them back, and the specific actions that lift retention and giving.
Surveys capture a rating or a one-line comment. A diagnostic follows the full giving journey — what changed, when, and why — so you understand motivation and root cause, not just a score.
No — it explains them. Your database and campaign reports show who lapsed; SignalRise tells you why, so the numbers turn into a retention plan.
Most diagnostics reach clear, repeating themes within 10–15 interviews for a given donor segment or lapse pattern you want to understand.
Yes — the AI interviewer is always available, conversational, and incentivized, and donors value being heard, which consistently lifts participation above scheduled calls.
A decision-ready report: ranked reasons for donor lapse, what would deepen giving, recommended retention and reactivation actions, plus transcripts and key quotes.
We discuss your retention challenge — lapsing recurring donors, first-time donors who never give again, or a major-gift pipeline — and whether a donor diagnostic is the right fit. No prep required.
Keep more of your donors giving.
Book an exploratory call to discuss a donor retention diagnostic — and whether SignalRise is the right fit.